2025. 11. 18. | Teljes munkaidõ | Budapest | The lemon ConsultingRequests - Log and document incidents, service requests, and resolutions accurately in the IT Service Management (ITSM) tool. - Ensure timely resolution of user issues within defined service-level agreements (SLAs) and ticket lifecycles. - Coordinate with internal teams or resolver groups to facilitate
Nézze később2025. 11. 13. | Teljes munkaidõ | Budapest | TOPTALENTAnd service requests - Log and document incidents, service requests, and resolutions accurately in the IT Service Management (ITSM) tool. - Ensure timely resolution of user issues within defined service-level agreements (SLAs) and ticket lifecycles. - Coordinate with internal teams or resolver groups
Nézze később2025. 11. 13. | Teljes munkaidõ | Budapest | Thermo Fisher ScientificComplaints and tenders as per service level agreements. Maintain customer data accurately and prepare daily customer service reports. Gain expertise in the Customer Service functions of the ERP system and become proficient in using Customer Relationship Management systems to manage customer interactions
Nézze később2025. 11. 13. | Teljes munkaidõ | Budapest | Personalbüro U. HerrmannService requests, and resolutions accurately in the IT Service Management (ITSM) tool. - Ensure timely resolution of user issues within defined service-level agreements (SLAs) and ticket lifecycles. - Coordinate with internal teams or resolver groups to facilitate issue resolution when necessary. - Manage
Nézze később2025. 11. 13. | Teljes munkaidõ | Budapest | Nordic Jobs WorldwideMembers All KPI related tasks must be followed & adhered to avoid business impact To ensure that breaks are pre-approved by SME, Team Leader or Manager escalate unresolved calls to the resolution support team Take ownership of user problems and follow up the status of problems on behalf of the user
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