Customer Service Team Manager állás innen: Budapesti Megye

2025. 06. 22. | Teljes munkaidõ | Budapest | BYD EuropeAs the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services. About BYD BYD is a leading, high-tech

2025. 06. 22. | Teljes munkaidõ | Budapest | Deutsche Telekom IT Solutions HUService-Provider e,g, -platform) for following task The main focus area of the team related to rating and billing of events, such as Support the creation of a new billing system based on Microservices architecture (MSA) Be responsible for creating features in the MSA system using the legacy system

2025. 06. 22. | Teljes munkaidõ | Budapest | GetronicsWhen a ticket is in risk of breaching SLA, escalate to management Update the customer and the ITSM ticket throughout the lifecycle of it Liaise with the 1st line Service

2025. 06. 22. | Teljes munkaidõ | Budapest | Tech PeopleAnd escalate unresolved issues to the appropriate Level 2 teams. Use remote support tools to assist users and ensure quality service in line with agreed SLAs. Handle and document all requests in the ticketing system in English while communicating in French (or other supported language). Own the incident

2025. 06. 22. | Teljes munkaidõ | Budapest | HenkelSales, Marketing & Product Management teams to gather relevant market information and enrich the statistical model - Become a Business Enabler by aligning financial forecast with volume forecast and impacting Sales, Profitability and Market Share in your country(s) - Be the main point of contact

2025. 06. 22. | Teljes munkaidõ | Budapest | Bosch GroupAnd implement guidelines for reference price lists by segment, considering price elasticity and competitive dynamics, in partnership with the Global Pricing Manager. - Manage operational pricing processes (OIC release). - Oversee reference price setting, including managing price adjustments. Qualifications

2025. 06. 22. | Teljes munkaidõ | Budapest | Deutsche Telekom IT Solutions HUAnd developing solutions with customers and suppliers Creating technical concepts, documentation, and technical and functional specifications Operations and on-call duty Qualifications Background and required skills Bachelor’s degree in Computer Science, Cybersecurity, or related field (or equivalent experience

2025. 06. 22. | Teljes munkaidõ | Budapest | Tech PeopleSalary competitive Type of employment employee Tasks Provide support on IT infrastructure related issues to customers Analyze issues and requests and escalate unsolved cases to the appropriate IT team Maintain end-to-end ownership of all incidents and service requests in scope of the Level 2 support