Knowledge Base Systems állás innen: Budapest

2026. 03. 28. | Teljes munkaidõ | Budapest | Deutsche Telekom IT Solutions HUCompanies. With almost 1, highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes. If you are a German-speaking, new-technology-looking team player, our team would

2026. 03. 28. | Teljes munkaidõ | Budapest | Deutsche Telekom IT Solutions HUPlatform. That means we are replacing older systems step by step and building new, cloud-based services. If you want to be part of a large-scale modernisation project, this is a great opportunity. The Role We are looking for an experienced *Solution Designer with strong Business Analyst skills* to join our

2026. 03. 28. | Részmunkaidõ | Budapest | UnisysWith the cross-functional teams Team up with your colleagues to collaborate on problem-solving and identify major service solutions Actively use the knowledge base to resolve problems and raise potential knowledge gaps Coordinating and following up on Service Requests You will be successful in this role if you

2026. 03. 28. | Teljes munkaidõ | Budapest | Deutsche Telekom IT Solutions HUbased tolling systems for international customers, covering the entire business process (vehicle registrations, country booking, providing On-Board Units, position data transmission, charge calculation, and fleet billing). Leveraging digital intelligence and advanced technology, our tolling solutions

2026. 03. 28. | Teljes munkaidõ | Budapest | UnisysWith the cross-functional teams Team up with your colleagues to collaborate on problem-solving and identify major service solutions Actively use the knowledge base to resolve problems and raise potential knowledge gaps Coordinating and following up on Service Requests You will be successful in this role if you

2026. 03. 28. | Teljes munkaidõ | Budapest | UnisysFor First Contact Resolution (FCR) by leveraging knowledge bases and troubleshooting resources. Escalate unresolved issues to Level 1.5 or Level 2 support or additional resolver groups with all relevant diagnostic information. Assign incidents requiring on-site intervention to Field Support (Level 1.5

2026. 03. 28. | Teljes munkaidõ | Budapest | MP Solutions Ltd.Departments. - Controlling, monitoring, and delegating tickets based on SLAs. - Documenting solution descriptions and maintaining the knowledge database. - Providing training for new team members. - Delivering high-quality customer support to end users and assisting with inquiries regarding IT applications

2026. 03. 28. | Teljes munkaidõ | Budapest | Deutsche Telekom IT Solutions HUPlatform. That means we are replacing older systems step by step and building new, cloud-based services. If you want to be part of a large-scale modernisation project, this is a great opportunity. The Role We are looking for an experienced *Solution Designer with strong Business Analyst skills* to join our