Top Job | 2026. 02. 22. | Tréning, Teljes munkaidõ | Budapest | KOSTAL Global Business Services CenterIdentify potential shift-left opportunities (L2 → L1, L1 → self-service) based on ticket analysis. - Flag topics suitable for knowledge articles, FAQs, or standard procedures. - Support improvement initiatives based on ticket data. - Track identified shift-left candidates and their status. Qualifications
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