Process Monitoring állás innen: Debreceni Kerület

2025. 04. 30. | Teljes munkaidõ | Debrecen | transcosmosAnd overall call handling performance. · Stay updated on product knowledge to effectively assess technical support interactions and suggest improvements. · Oversee quality assurance including contact monitoring, evaluation, and calibration scoring. · Provides feedback to management by monitoring contacts

2025. 04. 30. | Teljes munkaidõ | Debrecen | transcosmos TCISOf client mandated training and completion monitoring - Ensure work schedules are generated (using the workforce management tool) on a regular basis to maximize efficiency of resources - Facilitation of net staffing meeting to present expected KPI performance (if schedules are followed) to stakeholders

2025. 04. 14. | Teljes munkaidõ | Debrecen | Deutsche Telekom IT SolutionsIn the neighboring hubs and applications to activate accounting as well as monitoring and troubleshooting. Your tasks - Analysis of requirements in the context of fulfillment processes in the wholesale and carrier business (IP transit/IP peering, CIS, WEV, GBC, etc.) - Development and coordination of solution