2025. 10. 31. | Teljes munkaidõ | Budapest | Randstad Hungary KftLead and support 4 direct reports (supervisors) managing approx. 30+ customer service professionals across the UK, France, Spain, and Portugal. - Oversee day-to-day order management, ensuring accuracy, on-time processing, and high customer satisfaction. - Be the escalation point for complex cases
Nézze később2025. 10. 30. | Teljes munkaidõ | Budapest | Randstad Hungary KftProject deliverables. Please be aware that this position requires you to work non-traditional hours, with shifts scheduled from 200 PM to 1000 PM CET to collaborate in real-time with colleagues in the US. With key markets in the Netherlands, the UK, and the US, as well as growth markets in China, Brazil
Nézze később2025. 10. 30. | Teljes munkaidõ | Randstad Hungary KftIssues escalated by the Customer Service Center (CSC). - Collaborate with application owners, IT teams, and business users to ensure accurate and timely provisioning. - Assist in the development and maintenance of documentation for provisioning processes and procedures. - Support audit and compliance
Nézze később2025. 10. 30. | Teljes munkaidõ | Randstad Hungary KftExecute and validate global payroll data processing in partnership with third-party vendors, ensuring timely and accurate payments. - Perform daily data entry, corrections, and mass uploads, maintaining high data integrity. - Resolve complex payroll issues and discrepancies, providing root cause
Nézze később2025. 10. 30. | Teljes munkaidõ | Randstad Hungary KftTrails to support secure provisioning. - Ensure timely and accurate provisioning aligned with business needs. Metrics & Performance Management - Monitor and report on key performance indicators including SLA adherence, turnaround time (TAT), request volume, Quality and operational efficiency. - Use data
Nézze később2025. 10. 29. | Teljes munkaidõ | Randstad Hungary KftSkills as well) - Experience with SAP - Enthusiasm for establishing and ramping up a new Shared Service Center - Self-starting attitude and ability to work independently - Strong team-player - Ability to pay close attention to detail and prioritize the right things at the right time - Excellent
Nézze később2025. 10. 27. | Teljes munkaidõ | Budapest | Randstad Hungary KftReceive, log, and prioritize incoming customer disputes (internal and external). - Investigate the root causes of issues in collaboration with billing, sales, and customer service teams. - Maintain active communication with customers, providing updates and estimated resolution timelines
Nézze később2025. 10. 27. | Teljes munkaidõ | Budapest | Randstad Hungary KftTake ownership of customer issues and ensure resolution. - Diagnose and troubleshoot hardware/software problems. - Follow escalation procedures for unresolved cases. - Provide accurate, timely support and adjust communication to the customer’s technical level. - Share product and service
Nézze később