Technical Support Manager állás innen: Magyarország

2025. 05. 30. | Teljes munkaidõ | Budapest | Getronicssupport to other resolver teams Ensure that tickets raised per shift are treated as per SLA, escalate as defined in the escalation matrix Train and coach junior colleagues (if specifically instructed by Team Manager) Provide technical input to knowledge base update/creation where necessary Ensure

2025. 05. 30. | Teljes munkaidõ | Getronicssupport to other resolver teams Ensure that tickets raised per shift are treated as per SLA, escalate as defined in the escalation matrix Train and coach junior colleagues (if specifically instructed by Team Manager) Provide technical input to knowledge base update/creation where necessary Ensure

2025. 05. 28. | Teljes munkaidõ | Budapest | GetronicsRequest handling/validation and project support (act as a technical escalation point) Liaise with the project manager and project Consulting team to ensure that all project activities are planned accordingly and executed with minimal impact to the end-user Projects include Implementing, configuring

2025. 05. 28. | Teljes munkaidõ | Budapest | GetronicsAnd 3rd line members, guiding the 2nd line colleagues with processes and knowledge as well as delivering junior 3rd line technical support. This support includes incident

2025. 05. 28. | Teljes munkaidõ | Budapest | Getronicssupport to other resolver teams Ensure that tickets raised per shift are treated as per SLA, escalate as defined in the escalation matrix Train and coach junior colleagues (if specifically instructed by Team Manager) Provide technical input to knowledge base update/creation where necessary Ensure