Top Job | 2026. 05. 01. | Teljes munkaidõ | Pécs | Deutsche Telekom IT Solutions HUIncident analysis, troubleshooting, and resolution - Escalate complex issues to 2nd and 3rd level teams when required - Create, update, and manage tickets in ServiceNow according to defined processes - Ensure accurate documentation, categorization, and prioritization of tickets in ServiceNow - Communicate
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